The Lynchburg Humane Society has been taking in owner surrenders by appointment since the fall of 2009 when we made a commitment to become a no-kill community. When an owner needs help with their pet we offer counseling through our pet help desk. Counselors listen to the issues the owner is having and offer solutions as best they can. If the issue is not urgent, and the owner wants to try to keep the pet, we help them with solutions such as; short term boarding, food, low cost medical care, training, and ideas on how they can improve the situation. If the owner does not want to try to keep the pet, we can learn more about their pet, help them advertise and list their pet for them on Petfinder, a national website. If they have not found a home through the Petfinder website, our wish list, or from our suggestions, when we have an appropriate space we can bring the pet to our facility to continue to look for a home. While the owner is waiting to bring their pet in, we keep in con